AT THE SHOP

Oral English

Customer

Shop assistant

-Hello, Can I help you?

-Hello, yes please, I’m  looking for some trainers

-What colour do you prefer?

-I prefer black or red

-What number do you want?

-I 'm size 45 or 46

-Okey I'll have a look

-Here they are

-Okey.Where are the changing rooms ?

-There are just over there
..................................

- Are they the  right size?

- I'm afraid not. They are too big

-Okey. I’ll check if I have a smaller size

-Here they are

-Thanks
...........................

- Are they okey?

-Yes I’ll take them
-Do you like anything else?
-Yes please.Do you have any t-shirt?
-Yes,of course

-What size are you?
-I' m large
-Okey.What colour would you like?
-I like white or black
-Okey  I'll have a look
-Here there is
Okey
........................................
-I'ts okey?
Yes, i'll take it
-Okey
 -The total is 57 euros
-Okey
-Would you like to pay by credit card or with cash?
-By credit card
-Can you put the pin, please
-Yes of course
-Thanks, have a nice day
-Good bye

Carla & Anna

Carla: hello, good morning , madam . Can I help you?

Anna: Hello, yes please.  I´m looking for a dress

Carla: follow me, please. What color do you prefer?

Anna: I´d like it Brown or pink

Carla: sorry, we haven´t god it in Brown or pink , but we´ve got it in blue , red or green .

Anna: then, I want it in blue

Carla: What size are you?

Anna: medium, I think

Carla: Here tou are. Do you want try this one?

Anna: Yes, please. Where are the fitting rooms?

Carla: The fitting romos is over there.

Anna: Ok, thanks

...........

Carla: How does it fit?

Anna: it´s too large do you have small one?

Carla: yes, here it is

Anna: yes, it feels fine. How much is it?

Carla: It is 30 euros

Anna: Ok, i´ll take it

Carla: would you like to buy anything else?

Anna: No, thank you

Carla : ok, come with me , please  ....   Wold you like to pay by credit card or with cash?

Anna: by, credit cards. Ok, here´s my visa.

Carla: Thank you for you purchase. Have a nice day !

Anna: Thank you. Goodbye.

Carla: Goodbye

alvaro and xavi

ÁLVARO : Good morning sir,can I help you?

XAVI: Hello, yes please.

XAVI: I'm looking for some trainers.

ÁLVARO: What size are you?

XAVI: I'm a 41.

ÁLVARO: I've  these ones. Do you like them?

XAVI: Yes, they are very nice but have you got them in another colours?

ÁLVARO: Yes, I've go them in blue, yellow, red and green.

XAVI: Mmm...,I like the green ones. How much are they?

ÁLVARO: Twenty pounds.

XAVI: Ok, can I try them on?

ÁLVARO: Yes, of course.


XAVI: I don't like the style. Can I see some others?

ÁLVARO: Yes, of course.

ÁLVARO: I've only got these ones, they cost the same.

XAVI: I love them!!! I'll take them.

ÁLVARO: Ok, would you like anything else?

XAVI: Have you got any dark blue trakcsuites?

ÁLVARO: What size are you?

XAVI: I'm medium.

ÁLVARO; Ok, do you like this one? It's only 30 pounds.

XAVI: Can I try it on?

ÁLVARO: Yes of course, the changing room is over there.


XAVI: Yes, It's perfect, I'll tke it.

ÁLVARO: How would you like to pay?

XAVI: I like to pay with cash, here you are.

ÁLVARO: Great, thank you for your purchase.

XAVI: Bye!!!

ÁLVARO: Have a nice day.

At the shop Dana and Aina

A- Good morning madam, can I help you?

D- Hello, yes please. Have you got this t-shirt in small size?

A- Of course. What colour would you like?

D- I'd like pink please.

A- Here you are. Try it on. The changing rooms are there.

D- Ok. 

A- Does it fit?

D- It's too large. Do you have a smaller size?

A- Yes here you are.

D- Oh yes! That's perfect!

A- Excellent! It looks very good on you.

D- How much is it?

A- It's 10€. Would you like to pay by credit card or with cash?

D- Cash, please. Here is 20 €.

A- Here's your change and your bag.

D- Thank you. Good bye.

A- Have a nice day!

AT THE SHOPS. ARCELI AND MARÍA

 Hello , good morning madam.Can I help you?

Hello, yes please.I'm looking for  football shoes.

Of, course.What's your size?

Thirty-eight

What colour would like?

I'd like blue, please

One moment , I'll go and have a look 
Ok , thank you

We've only got them in black and red

I'd like the black ones, then .Excuse me madam. .They aren't the right size. They're too small. Have you got a bigger size?

Yes, but only in red.   Here you are. Do you like them?


Oh , They are very beautiful!

Do you want to try them on?

Yes, please. Can I sit here to try them on?

Of, course.Do they fit?

Yes, they are perfect! I'll take them.

Would you like anything else?

Yes I would like some  sport trousers

Ok, have a look and then tell me if you like any

I like these ones.

Are they the correct size?

Yes they are

Ok,  You can go to the fitting room

Thank you. Where is it?

It's just over there
(customer goes to the changing room)

How are they?

There are perfect. How much are they?

They are 30 euros. 

 I'll take them.

Would you like anything else? 

No, thank you. That will be all

That  will be 60 euros then

 Can I pay with credit card?

Of course, sign here, please

Thank you, bye bye

Bye bye

VALERIA, INES

-Hello, good morning
-Hello, how can I help you?
-I'm looking for a jacket.
-What size are you?
-I'm medium.
-What kind of jacket do you prefer?
-The one like those on display in the shop window.

-Ok I have it in blue,yellow, purple and green.
-I'd like purple, please
- Do you want to try it on?
-Yes please. Where is the changing room?
-The changing rooms are over there

-Is it the right size?
-No, it doesn't fit, it's too big, do you have a smaller one?
-I have got a smaller one in blue and in yellow.
-Ok, can I try the blue one?

-Yes here it is.

-How does it fit?
-Oooooh, this is very beautiful!
-How much is it?
-It's 40pounds
-It's very expensive, have you got anything cheaper?
-Yes of course. This jacket is very similar and it only costs 15pounds.
-Ok I'll take it.
-Would you like to pay with credit card or cash?
-With cash, Here's 20pounds
-Ok thanks that's 5p change and here is your receipt
-Thanks bye

CONVERSATIONS IN A SHOP - VIDEOS

AT A DEPARTMENT STORE

BUYING A GUIDEBOOK

AT THE CLOTHES SHOP

AT THE CLOTHES SHOP- DIALOGUE 1

Shop assistant:  Can I help you?

Customer:  Yes, have you got this T-shirt in other colours?

Shop assistant:  We’ve got it in white, black, red and purple. What size do you want?

Customer:  Medium.

Shop assistant:  OK, in medium we’ve got black and red.

Customer:  And in purple?

Shop assistant:  No, just black and red.

Customer:  OK, red then. Can I try it on?

Shop assistant:  Yes, of course. The changing rooms are over there.

Shop assistant:  Is it OK?

Customer:  Yes, I’ll take it.

Shop assistant:  That’s £10.95. Would you like to pay by credit card or with cash?

Customer:  Cash please. Here’s twenty.

Shop assistant:  OK, thanks, that’s nine pounds, 5 p change and here’s your receipt.

Customer:  Thanks. Bye.

AT THE CLOTHES SHOP- DIALOGUE 2

S: Hello, Can I help you?

C: Hello, yes please. I’m looking for a T-shirt.

S: What colour do you prefer?

C: I like blue or red.

S: And what size do you need?

C: I usually use a large / medium / small size.

S: OK. In your size we have these three models.

C: Oh, they are very beautiful!

S:  Do you want to try them on?

C: Yes, please. Where are the fitting rooms?

S: Just at the end of the corridor / They are just over there.

C: Ok, thanks.

(A few minutes later…)

S: Do they suit you?

C: Yes, I like this one. How much is it?

S: It is 20 euros.

C: Ok. Have you got anything cheaper?

S: Yes, of course. This T-shirt is very similar but it costs only 12 euros.

C: Much better. Ok, I’ll take it.

S: Would you like to buy anything else?

C: No, thank you / Yes, I also need a ….

S: Ok, come with me, please. Will you put it on your credit card?

C: No, I'll pay with cash. Here it is.

S: Thank you. Here’s your change.

C: Thank you. Good bye.

S: Good bye.

EASTER IN ENGLAND AND AMERICA

EASTER_ VIDEOS

IN THE WILD mp3

At the restaurant María and Araceli

Hello, I'd like a table for 1 person

Do you have a reservation?

No,I don't 

Would  you like to be in the smoking or the non-smoking section?

Non, please and next to the window

Can I see the menu?

Of course. Here it is
Shall I take your order?

I'm not ready to order yet . I need a sec to look.

Ok,would you like anything to drink while you’re looking at the menu?

Yes I'm gonna have a glass of water please.

Would you like tap or bottled water?

I'd like tap water

Alright, I will come back in two minutes 

Here is your glass of water

Thank you very much.
Are you ready to order?
Well, What do you recommend?
For starters the Cuban style rice with tomato and for the main course I recommend the  grilled chicken with roast potatoes.

Ok, I'll have that then
Here's your rice
Thank you
Was it OK?
Yes, delicious!

Here's  your main course
Thank you
 Excuse me waiter I didn't order this!
What ?
I'm sorry . What did you order ?
I ordered chicken with potatoes
I will come back in two minutes
Ok quick , I 'm hungry
Here you are . Is this what you ordered?
Yes thank you.
May I see the dessert menu ?
Yes here you are
Mmmm... I will have some chocolate pudding
Sure
Waiter can I have the bill?
Certainly.  Here is your bill
What's this charge here?
The total is twenty-five euros. This total includes the tax and as you can see we invite you to the starter for the mistake
Can I pay with my credit card?
Yes of course
Can I have your signature here at the bottom please?
Of course. Thank you very much , goodbye
Byebye

at the restaurant valeria and ines

Hello, a table for one please.
In the smoking or non-smoking area?
In the non-smoking area, please.
Would you like it next to the window?
Yes, please.

Can I have the menu?
Of course,here it is.

Can I take your orders?
Yes, I'm ready.Can I start with a creamy onion soup ?
Of course, anything to drink?
An apple juice,please.

What main course would you like?
I'll have the Grilled Steak 

Do you like it raw, medium, done, well done...?

I'd like  it done, please.
What side dish would you like?
I think I'll have French fries.

Here's your soup
Waitress, the soup is cold.  Can you heat it up?
Sure.

Is it OK now?
Yes, perfect

Here's your steak with French Fries
Thank you.

I've finished.
Was it good?
Yes, the meat was delicious.

Would you like anything for dessert?
Yes a strawberry icecream please.
Anything else?
No thanks.
Ok, it won't be long.


How much is it?
That's 12 pounds 40 please.
Can I pay with credit card?
Yes  of course.
Is service included?
Yes,  service and tax are included.

Can you put the pin please?
Sure.
Where do I sign?
Here at the bottom.

Good bye and have a nice day .
Bye, thanks.

AT THE RESTAURANT. DANA ANNA

Waiter Anna / Costumer Dana   


Hello madam. 

Do you have a reservation? 

Hello. Yes, a table for one, please.

Ok, this way, please.

Would you like some snacks to start?

Yes, I'd like steamed broccoli with chesee please.

-----------   

 Could you get me the menu please?   

Yes.

-----------

Are you ready to order now?

Yes, but, what do you recommend?

I recommend the house special, Spicy  Roast Turkey .

Mmm... I don't like turkey, sorry. But I'd like a fried egg with potatoes and vegetables

And for drink?

Wine please.

And for side dishes?

A ham bred please.

Ok. Thank you.

-----------

Sorry, I didn't order this.

Oh, that’s too bad. I'll go for your order.

-------------

Sorry for the inconvenience.

-------------


It was delicious, thank you.

Would you like any dessert?

Yes, I'd like the chocolate cake please.

I’m afraid we haven’t got any chocolate cake left, but I can recommend the chocolate pudding.

Ok, a chocolate pudding then.

Thank you.

------------

Waiter, Could I, please?

Yes,  that will be $26,50.

Ok, here you are, in metalic. Thanks you for the lunch. Bye.

See you later.

At the restaurant Álvaro and Mateu

Waiter: Welcome, to "The Paradise".
Customer: Hi, I've heard this restaurant is very good.
Waiter: Of course 
Customer: A non-smoking table for one, please.
Waiter: Yes, sir, right this way, please.

Customer:Can I see the menu please?
Waiter:  Yes, here you are.
Customer: Thanks, I'm going to think what I want.

Waiter: Can I take your order?
Customer: I'm not ready to order yet, sorry. Wait a minute please.
Waiter: Ok.

Customer:Waiter. I'm ready to order now.
Waiter:  What would you like?
Customer: I'll have Corn and rice soup for starters and  Spicy turkey roast for Main courses.
Waiter:  Sorry, there has been an epidemic of turkeys and the farmers don't sell turkeys now. Would you like a Calf steak instead?
Customer: Yes, please.
Waiter: How would you like it: Rare, medium or well-done?
Customer: Well-done please.
Waiter: And do you want any side dishes?
Customer: Yes, French fries please. I forgot the drink, I would you like a peach juice please.


Waiter: Here you are.
Customer: Thanks.

Customer: Waiter! The steak is very cold. Can you heat it please?
Waiter: Of course.

Waiter: Sorry for the annoyance.
Customer: Never mind.

Waiter: Would you like any desserts?
Customer: Yes, a crème caramel with extra cream please.
Waiter: Good choice, this dessert is the best for me! I'll bring it in a moment!

Customer: Everything was exquisite. Can I have the bill?
Waiter: Here it is. 7'51€ please.
Customer:It's very cheap. Is service included?
Waiter: Yes, the bread too.
Customer: Here you have 8€, you can keep the change.
Waiter: Thanks a lot!
Customer: Bye!
Waiter: Please come again soon.

AT THE RESTAURANT CARLA AND AINA

Carla: Hello. 

Aina :  Hello, a table for one please.

Carla: yes, come with me

Aina: Can I have the menu, please?

Carla: yes of course, here you are.

Aina: Thank you. 

Carla: can I take your orders?

Aina: yes please. for the starter I would like mini sweet potato pies and for the main course roast beef, please

Carla:would you like any side dishes with the roast beef?

Aina: yes please, I'd like boiled rice, please.

Carla: OK. What would you like to drink?

Aina:  I 'd like some water, please.

Carla: Would you like tap water , mineral water or water with lemonade?

Aina: I 'd like mineral water please.
Carla: a small, medium or a big bottle?

Aina: small please.
Carla: OK just a minute please.
...

Carla: here you are.
Aina: thank you.


Carla: would you  like any dessert?
Aina: yes, please. I would like a fruit salad please
Carla: I'm sorry. We don't have any
Aina: then I 'll have a tiramisu, please
Carla: ok
...

Carla: here you are
Aina : thank you

..........

Aina: waitress! could I have the bill?

Carla: of course. here you are.

Aina: is the tax and the service included?

Carla: yes. that will be 33'69, please.

Aina : here you have 35 dollars. You can keep the change.

Carla: thank you very much.

Aina: bye bye.

Carla: thank you, goodbye.

AT THE RESTAURANT XAVI.S AND JOAN.O

JOAN : Hello I booked a table for one, please.

XAVI : Perfect!!!  What's your name please?

JOAN : Vicente Pons Gomila.

XAVI: One moment. Here it is. Follow me, please.

JOAN: Ok.

XAVI: This is your table sir.

JOAN: Can I see the menu, please?

XAVI: Yes, of course, one moment.

XAVI. Here you are.

.........................

XAVI: Can I  take your orders?

JOAN: Yes, I'm ready.  I'd like to have a Spicy Turkey Roast , and some mineral water.

XAVI: Would you like a starter first?

JOAN: Yes, please.

JOAN: Cheese and Tomato fondue.

XAVI: And for side dishes?

JOAN: The Onions Rings

XAVI: HOO!!!!Sorry I don't have Onion Rings. Would you like anything else?

JOAN: Yes, Bolied or Fried Rice.
........................................

XAVI: Can I take the plates now?

JOAN: Yes , and for desserts can I have a Tiramisu, please.

XAVI: of course, in one minute you'll have the Tiramisu. 

JOAN: Very good.

JOAN: Waiter!! Can I have the bill, please?

XAVI. Yes here you are.

JOAN: Is service included?

XAVI: Yes of course!!!

JOAN: Can I pay by cash?

XAVI: Yes

JOAN: How much is it ?

XAVI: It is 26'47€, please.

JOAN: Here you have 30'00€, you can keep the change.

XAVI: Ohhhhhh!!! thank you!!!

JOAN: You're welcome!! see you tomorrow.

XAVI: See you.

At the restaurant Julen and Laia

Waitres: Laia
Costumer: Julen

-Hello,Do you have a table for one, please                               
-Would you like to be in the smoking or the non-smoking section?
-I'd  like a non-smoking table 
-Ok, come here, please
-Would yo like something to  drink?
-Could you give me some water, please?
-Yes, do you prefer mineral or  tap water?  
-I prefer a mineral water, please
-Okey, here you are
-Can I  take your starters?
-yes, I'd like a cheese and tomato fodue 
-Okey
...............................
-Is it good?
-Yes, it's delicious
-what do you recommend for the main course?
-I recommend a spicy turkey roast and French fries.
- I don't like turkey, sorry, I  prefer the roasted pork with  lemon sauce with French fries and a salad
 -Okey 
-Excuse me waiter, Can you bring me the dressings for the salad, please?
-Yes, here you are
-Thanks
-What would you like for dessert?
- I would like a  chocalate mouse, please
- here you are
-Can I have the bill, please?
-Yes, here you are. That will be 40 dollars
Can I pay with my credit card?
-Yes of course
-Can you put the pin, please?
-Yes
-Thank you very much
-Bye
-Bye, have a good evening